Terms & Conditions
Glideknee:
GlideKnee is owned and operated by Beauty Solutions SL, registered in Spain with CIF B66237850, located at C/Can Politic 17, Hospitalet de Llobregat, Barcelona 08907, Spain. This website, located at www.glideknee.com, is provided as a service to GlideKnee customers and others interested in our products. By visiting this website, you accept, without limitation or qualification, the following terms and conditions:
Use of this Website and its Content:
Unless expressly permitted by GlideKnee in writing or elsewhere on this website, you may not copy, reproduce, distribute, publish, store, cache, disseminate, display, perform, modify, create derivative works from, transfer, sell, or in any way exploit the content of this website. Unauthorized attempts to access computer systems, data, or any services made available on or via this website are prohibited. You may not use this website or the services available on or via it to interrupt, damage, disable, flood, or impair the website, or interfere with any other party’s use and enjoyment of it. You may not use this website or its services or features in violation of any third party’s intellectual property or other proprietary or legal rights, or of any applicable law.
Use of this Website and its Content:
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please contact us at support@glideknee.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. For any return questions, you can always contact us at support@glideknee.com.
Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Privacy Policy:
For details on how we collect and use your personal information, please refer to our [Privacy Policy].
Cookies:
This website uses cookies to enhance the user experience. By using this website, you consent to the use of cookies in accordance with our [Cookies Policy].
Governing Law and Jurisdiction:
These terms and conditions are governed by and construed in accordance with the laws of Spain. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.
Consumer Rights:
Under EU consumer law, you have the right to withdraw from your purchase within 14 days without giving any reason. To exercise this right, you must notify us in writing within the withdrawal period.
Limitation of Liability:
To the maximum extent permitted by law, Beauty Solutions SL shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website.
Changes to Terms:
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.